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For Orders Over $99:
For Orders Under $99:
Australia Wide Delivery:
New Zealand Delivery:
Please note: Orders over NZ$270 delivered from Australia to New Zealand may be subject to import GST and customs duties. These charges are the purchaser's responsibility.
International Delivery:
Please note: International orders may incur local import duties or taxes, which are the purchaser’s responsibility. For UK orders over ₤15, UK VAT must be paid to Her Majesty's Revenue & Customs before the goods can be delivered.
Here at Curvy, your happiness is our top priority. If you’ve purchased something and it’s not quite right for you, we’re here to help! We want you to shop with confidence knowing that we make returns and exchanges easy and stress-free.
Please Note: We cannot accept returns on Final Sale or Clearance items, Briefs/Knickers, or Swimwear without a hygiene sticker, unless the item is faulty.
We’ll cover the return postage cost for the items you’re returning, as well as the shipping costs for sending the exchanged items back to you. That’s our Love It Guarantee – we’ll do everything we can to get you the right fit!
If you’re unable to find the right replacement, we will gladly issue store credit for your returned items, and we’ll pay for the return postage.
If you choose a refund, we’ll send you a prepaid returns postage label. The return postage cost of $9.50 will be deducted from your refund.
First order? We will happily cover the return postage cost!
Opting for an exchange or store credit? We’ll cover all return postage costs.
Important: If you’re returning an item for a refund, please note that the original postage costs (if any) are not refundable. However, for Australian customers choosing an exchange, we’ll cover the postage both ways – as many times as needed – until you get the garment you LOVE!
Click here to start the returns process.
Need help? For instructions on how to generate a return label, click here.
For returns from the USA, click here to see the instructions on our USA site.
Our relaxed returns policy still applies; however, we are unable to offer free postage on exchanges. We recommend that you return your items to us with tracking as we are unable to process the return without the products.
Click here to start the returns process.
